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By the numbers

As a screening body, the Commission's role is to help parties resolve their matters in the quickest, most confidential, and fair way as possible. This can involve mediation, referral to another organization, or referral to the Canadian Human Rights Tribunal.

Proportion of complaints accepted by grounds of discrimination

Proportion of complaints accepted - text version presented in table in the legend
Legend Proportion of complaints accepted by groups of discrimination - Text version
Grounds of discrimination Pourcentage of complaints accepted
5 year average 2021
Disability 37% 38%
Race-Colour-National and Ethnic Origintable note * 22% 24%
Sex 13% 12%
Family Status 8% 7%
Religion 6% 8%
Age 7% 5%
Marital Status 3% 2%
Gender Identity or expression 2% 2%
Sexual Orientation 2% 2%
Pardoned Conviction 0% 0%
Genetic Characteristics 0% 0%
  • Table note * combining the data of three grounds. Return to table note * referrer
  • Note: In this graph, the total exceeds 100% because some complaints cite more than one ground.

2021 Complaints accepted

2021 Complaints accepted - text version presented in table in the legend
Legend 2021 Complaints accepted - Text version

The map of Canada shows the percentage of accepted complaints for each province and territory.

Canadian provinces and territories Pourcentage of complaints accepted
Nova Scotia 4%
Prince Edward Island 1%
New Brunswick 3%
Newfoundland and Labrador 1%
Quebec 9%
Ontario 38%
Manitoba 5%
Saskatchewan 5%
Alberta 15%
British-Columbia 18%
Northwest Territories, Nunavut, Yukon 1%

What are the 2021 complaints about?

What are the complaints about - text version presented in the legend
Legend What are the 2021 complaints about - Text version

The pie chart represents:

  • 63% Employment-related
  • 36% Service-related
  • 1% Other

Who are the 2021 complaints about?

Who are the 2021 complaints about - text version presented in the legend
Legend Who are the 2021 complaints about - Text version

The pie chart represents:

  • 48% Federal Government
  • 21% Transportation
  • 12% Finance/Banking
  • 7% Communications
  • 6% Reserves/Band Councils
  • 5% Other
  • 1% Unions

Final Decisions 2021

Final decisions 2021 - text version presented in the legend
Legend Final decisions 2021 - Text version

The image shows a pie chart representing:

  • 38% Section 41 Analysis
  • 36% Settled
  • 16% Referred to Tribunal
  • 9% Dismissed

Final Decisions by Ground

Final decisions by ground: Tribunal - text version presented in table in the legend
Legend Ground: Tribunal - Text version

The 16% pie chart section includes:

5 year average 2021
Disability 35% 33%
Race-Colour-National/Ethnic Origintable note * 25% 22%
Sex 15% 12%
Family Status 8% 10%
Table note * combining the data of three grounds. Return to table note * referrer
Final decisions by ground: Dismissed - text version presented in table in the legend
Legend Ground: Dismissed - Text version

The 9% pie chart section includes:

5 year average 2021
Disability 37% 41%
Race-Colour-National/Ethnic Origintable note * 22% 16%
Sex 10% 8%
Family Status 9% 7%
Table note * combining the data of three grounds. Return to table note * referrer
Final decisions by ground: Section 41 - text version presented in table in the legend
Legend Ground: Section 41 - Text version

The 38% pie chart section includes:

5 year average 2021
Disability 37% 36%
Race-Colour-National/Ethnic Origintable note * 19% 22%
Sex 11% 13%
Family Status 8% 6%
Table note * combining the data of three grounds. Return to table note * referrer
Final decisions by ground: Settled - text version presented in table in the legend
Legend Ground: Settled - Text version

The 36% pie chart section includes:

5 year average 2021
Disability 42% 36%
Race-Colour-National/Ethnic Origintable note * 15% 20%
Sex 17% 14%
Family Status 8% 9%
Table note * combining the data of three grounds. Return to table note * referrer